I recently had a wonderful experience with LA Floor Coverings. They had a tile that I was having difficulty locating, and were very reasonably-priced with a quick turnaround. I needed some assistance with my order due to an error on my end, and Shaun, the Sales Manager, could not have been more patient, helpful and responsive. I highly recommend LA Floor Coverings and look forward to using them again.
April 2024
The quality of customer service I recently received here was like a breath of fresh air during times when it seems like good true customer service is so rare to come by anymore. The order process was a breeze and the item was delivered sooner than it was supposed to. I shopped really hard for the rug l ordered and they had the best price on the internet. hands down. Unfortunately the rug l ordered seemed to have some manufacturing defects. This is where Shaun comes in to the picture. I sent an email explaining the issue, and they took care of me better than expected. Thank you Shaun. I am all the way in La Jolla, CA but I will always order my rugs from... read full review
April 2024
Incredible response time, I could have bought this tile directly from the manufacturer but they gave me information that manufacturer wasn’t even replying to. The damaged product replacement policy and process was so on point.
They’re one of the most responsive and solid companies I’ve bought from. It’s so important when you’re buying for clients, Shaun and Alex have been fantastic. You’re able to reach out to the company by phone or email with timely replies. I’m so impressed!
I recently had a wonderful experience with LA Floor Coverings. They had a tile that I was having difficulty locating, and were very reasonably-priced with a quick turnaround. I needed some assistance with my order due to an error on my end, and Shaun, the Sales Manager, could not have been more patient, helpful and responsive. I highly recommend LA Floor Coverings and look forward to using them again.
The quality of customer service I recently received here was like a breath of fresh air during times when it seems like good true customer service is so rare to come by anymore. The order process was a breeze and the item was delivered sooner than it was supposed to. I shopped really hard for the rug l ordered and they had the best price on the internet. hands down.
Unfortunately the rug l ordered seemed to have some manufacturing defects. This is where Shaun comes in to the picture. I sent an email explaining the issue, and they took care of me better than expected.
Thank you Shaun. I am all the way in La Jolla, CA but I will always order my rugs from... read full review
Incredible response time, I could have bought this tile directly from the manufacturer but they gave me information that manufacturer wasn’t even replying to. The damaged product replacement policy and process was so on point.
They’re one of the most responsive and solid companies I’ve bought from. It’s so important when you’re buying for clients, Shaun and Alex have been fantastic. You’re able to reach out to the company by phone or email with timely replies. I’m so impressed!