Damage Restoration in Shreveport

“Orlando came to our home and was knowledgeable from the start. We had met with another company initially and were very disappointed. Within five minutes of Orlando speaking to me and explaining the situation I felt comfortable and reassured by the entire process.“

“Our flood proz was Troy..He was very very nice and was an expert in everything he did. He came in and got right to work. He explained everything he was doing and he was so pleasant. Cleaned up after he finished. Thanks Troy and thanks FLOOD PROZ for sending us Troy! From BRITTANY AND CLARICE...“

“Shane came out at almost 10pm tonight to help me with my flooded apartment. He was very nice, professional, and speedy. He even left blowers here to help dry the rest of the floor and walls until tomorrow. Thank you Shane I appreciate it ?“

“I am a resident of Marshall texas and puroclean of sherveport took my belongings after a house fire in 2023. On 5/15 & 5/16 of 2024 my belongings were returned and unpacked by Brad, Anthony, and Abby a beautiful flower. They were exceptional in their ability. Kind polite curtious and never stopped until the job was complete, going above and beyond their duties. I give 100 percent recommendation for the these technicians. They made a painful experience for me easier to cope with.You made a wise decision hiring these people. Blessings to all.“

“Unfortunately we came home from a three day weekend trip a week ago, to a mess, our walk in closet fell in from a leak with our ac unit. We came on to a hot mess, our closet fell through. We called our insurance company and they sent Servpro out of Shreveport to come out the very next day. They have been very efficient, Brooke and Anna, they came in and worked fast to fix the issue to get it all dried up, come every day to check on how everything is doing drying up, they want pass it onto the repair crew until they know it’s safe and free of mold, dry etc. Brooke has been very open to my calls, questions, etc. Also we haven’t been able to be there so have given then access to come in and do their job; and that’s hard to just allow strangers to come in, but they or very trustworthy and honest in my opinion. Wanted to share from before and after photos“

“Such a beautiful job on my ceramic tile floor....liked the team that came, completed job and out the door they went. Fast, friendly & there was no long wait for an appointment...win, WIN. thanks guys!“