Reviews for Pet Care Center: Adams Kate DVM
Write a reviewHours
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:00 PM
Saturday: ClosedSunday: Closed
Tips
parking: lot offers military discount wheelchair accessible
Ratings

Pet Care Center: Adams Kate DVM
799 Campbell Rd, Ponchatoula
Directions Call Suggest an Edit
Average, way overpriced. I've had issues with this place from the moment I had first interaction with them. My dog, China was microchipped and vaccinated by their other clinic on Club Delux. She wandered off, was found by a dog lover, who brought her here. They did NOT SCAN HER MICROCHIP, they DID Not cross reference the rabies tag. Fortunately, the kind person took my dog to the other location, and I was contacted. This was absolutely unacceptable. They failed to give my pet safe harbor, although all tags were through them. I got a half assed apology, they blamed an new, overwhelmed receptionist. For the prices they charge, there should be a concierge at the door, before you even see a receptionist. My second experience was equally bad. I took a dog that I inherited for treatment. This was the worst experience ever. They had me leave the dog, and called me for authorizations of tests... the first being Parvovirus. I explained that I'm a country boy, that was impossible because I vaccinated my own dog, as well as she had not been around any other animals. They insisted, there went 60 bucks... negative results, of course. This entire shebang cost me 250$, with no definitive diagnosis. This is the best.... I only had 225$ Available. I was like Jesus, I'm good for 25 bucks. Apparently, I was not, they took away 1/2 the pills. I'm not impressed at all. This is all absolutely the truth, and I just went to a competitor. I won't name names, but there are not a lot of clinics in Ponchatoula. Read my review of the clinic on 22 west. I'm a country boy with a background in biology. I lived in the big city most of my life. This place is a C-/D wherever it's located. You have better options, I'd suggest you research carefully. There are better options.
DO NOT TAKE YOUR ANIMALS HERE! I'd give zero stars if I could!! This business only cares about making money! Extensive painful and extremely repetitive testing! Testing is great when needed, but not to the extent that my poor dog had to endure. (Also, they charge you twice as much as other clinics) I found this out after doing research, speaking with others Vets, and other pet owners with the same conditions as my pet. Not to mention the extra pain and undue stress it puts your animal through. Next, they only immediately approve medicine & other medical needs for your pet through their online pharmacy or at their actual locations. If you want to order from any other online pharmacy, you must drive to their offices, pick up a written script, drive hone, mail the script to your online pharmacy, wait for them to receive it, then approve your order, then wait in it to be shipped. However, If you agree to order from THEIR online pharmacy (that appears to not ship from their actual offices either!!), your request is immediately approved. When questioned, their reason is they don't want to be held responsible or liable if the pharmacy fills the script wrong. When confronted with the foolishness of that reasoning (I.e- If that was the case and you could be liable for this, NO DR WOULD EVER SEND A SCRIPT TO A PHARMACY! He would fill meds only in his or her own office! It's utterly ridiculous!!), then the reply is "Well, I'm sorry that's our policy". This is a horrible way to do business! It shows a desire for profit, over the Convenience, concern, and needs of your clients. Even in the face of a client with health issues, they do not bend! Not to mention Most online pharmacies carry things much cheaper and offer many discounts to customers. Which is more cost effective when you have an ill pet who eats only prescription food, on top of daily meds. I care about my pet, and I want a Vet that also cares about my pet and her owner. Not just a profit margin. I hope you do too. If so, find another Vet! I'd recommend The Animal Health Clinic 4803 Perkins Rd, Baton Rouge, LA 70808. Or Hickory Small Animal Clinic 40008 Hickory Ln, Ponchatoula, LA 70454.
They did not listen to my needs for my dog. Also They are expensive. Could not go in with my pet and was not consulted about his treatment. Told them he didn't need Rabies shot and they gave it to him anyway