It was so disappointing for the staff to care so little about losing a loyal customer. About 12 weeks ago I purchased my glasses. About 4 weeks ago that pair broke. So I replaced them. Last night the new pair broke in basically the same spot as I was cleaning them. Not only did they charge me full price again, they didn't even apologize.
December 2018
Dr. Shaw is a great optometrist and does a great job. As long as his offices are open or unless I move, I will continue to keep coming back for contacts and glasses.
Such vision! Very wow!
It was so disappointing for the staff to care so little about losing a loyal customer. About 12 weeks ago I purchased my glasses. About 4 weeks ago that pair broke. So I replaced them. Last night the new pair broke in basically the same spot as I was cleaning them. Not only did they charge me full price again, they didn't even apologize.
Dr. Shaw is a great optometrist and does a great job. As long as his offices are open or unless I move, I will continue to keep coming back for contacts and glasses.