EXCELth Family Health Center - Gentilly

Feb 2023

I was a patient for many years until racism, unprofessional practices starting happening. Being African American you’ll either be over medicated or not seen at all. It appears that now since they can’t keep any doctors they throw their patients out to the wolves. I was been over medicated for a non existent cholesterol problem and was put out when I was scheduled for another appointment because I was told I didn’t do a pre registration. I’ve left the state seeking medical attention because I can’t even get a referral for a Mammogram in New Orleans and that’s required for African Americans to receive one. I’ve been seeking medical attention for 2 years now...read full review

Oct 2022

This place is the worst!!! It takes them hours to get ready for a SCHEDULED appointment. This makes no sense. They have to do better because people don’t have all day and time. I came in for 8:30am and left out here for 10:00am. Never again. They said they forgot about me.

Sep 2022

Top 5 worst clinics in the area. You can sit for hours waiting for you SCHEDULED appt to happen with zero communication from staff. Everybody passes the buck. Doctor wants you to go get a test or see another doctor? Nobody sends in the request. Phone appt with the doctor? Someone in the office erases your phone number and they blame it on you (even though your number has been the same for 20yrs). Phone intake prior to your phone appt with the doctor? They call to do it WHILE you're on the phone with the doctor...45 min later. Don't get me wrong, the doctors there CAN be good...when you actually get to see them.Save yourself the anxiety, stress, amd migraine, and go somewhere...read full review