Reviews for The Durable Slate Company
Write a reviewFrom The Durable Slate Company
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
on-site services no online estimates accepts credit cards
Ratings
Google: 2.5/5 Facebook: 5/5 BBB: A+The Durable Slate Company
2117 Veterans Blvd Suite 341, Metairie
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Exceptional quality, craftsmanship, service, professionalism, and value. Unlike any roofing company you've ever dealt with. They just completed a replacement slate mansard roof for my 1920s NW DC townhouse with excellent results, went way beyond my expectations. I was a slater/roofer in college so I know the trade and was frustrated by the outrageous prices from other companies and their lack of expertise. Found Durable in the Slate Roofing Contractors Association directory, saw they specialized in high end slate, tile and copper. Within days Edwin showed up on time for a site visit, had a very open discussion about materials costs, slate options, etc. Days later had a proposal at nearly half the price of the other companies. Kevin kept me updated on scheduling. Neighbor was heartbroken to learn he paid more for a poor quality asphalt shingle job than I paid for slate and copper! Crew chief Chris and his team Max and Jorgito were meticulous craftsmen with Chris discussing every step of the job with me to make sure it was exactly what I wanted. Crew cleaned up every day leaving the job site spotless (wife appreciated that). Chris made several suggestions to improve the install especially around a very tricky dormer which turned out to be spot on from a functional and architectural standpoint. Job turned out great, copper work gleams, joints beautifully soldered, and slate is laid out perfectly, precisely set and balanced. And on the final day a Durable quality control inspector reviewed the work to confirm I was pleased with the results. If you need slate, tile or copper work done this is the company!
WHEN DURABLE SLATE WAS HERE, they did good work and were professional and timely. BUT ... in June 2015, Durable Slate left New Orleans and moved to Maryland. They recommended a guy named Gus (not a Durable Slate employee) to continue the work on my roof. But Gus is out of Louisiana frequently and when he IS here, he does not return phone calls. You call him for a job, he says he'll call back but he does not. I'll have to find someone else who can repair slate roofs.