Louisiana Citizens

Sep 2024

It's a good insurance company for the most part, the only thing I don't like is the fact that there's nobody there to answer the phone on the weekend and I couldn't register my policy online so I could pay my bill.

Nov 2023

Like the other complaints. Very little payout for hurricane damage. They covered $500 of a $16,000 re-roof after Hurricane Zeta. They did pay for most of my shed that collapsed, though. Still doesn't make up for the $15,500 I had to cover to replace my roof.Now with the premiums more than doubling over a 2 year time frame, I'm dropping the coverage (no mortgage). Can't keep throwing money at a company for ZERO peace of mind, when I'm going to need that money to fix my house regardless of Citizens coverage.

Jun 2023

I didn't go to this place, but I called to get my home insurance set up. They are very knowledgeable and were able to help me set my insurance payments in a manner convenient to me. They did a great job. ?