Reviews for Dr. Erica Capshaw Brooks
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 7AM - 12PM
Sunday: Closed
Ratings
Google: 4.3/5Dr. Erica Capshaw Brooks
2212 David Dr, Metairie
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I found my dog barely breathing at home one day, rushed her to the nearest vet which happened to be pet care center and they were able to stabilize her with some fluids. They took some blood work and did an ultrasound and X-ray of her organs and found everything to be normal so they weren't really sure what it could be but kind of gave me the run around saying it could have been a seizure or heat exhaustion, which is understandable since everything came back fine. The vet briefly mentioned something about her trachea looking lifted on the X-ray but it's "common" in bigger older dogs, so that was that and the heart was out of the question. The next day they did an additional ultrasound ONLY because I asked them to. They were about to send her home not knowing exactly what caused this traumatic experience I had to witness. They then tell me she had what's called anaphylaxis and they diagnosed this because they said there was a "halo" around her gallbladder and all the events that occurred during this event "made sense" that it was anaphylaxis and the halo was around her gallbladder. Also, her liver levels were off which relates to anaphylaxis. They sent her home with steroids. Three weeks later, the same thing happened and I rushed her back. This time a different vet saw her and said she wanted to keep her over night on fluids. She also said she would like to do a different X-ray view of the heart. She did that and saw her heart was enlarged so immediately stopped the fluids because the fluids can actually make a heart problem worse and that's exactly what happened. I went there to pick her up to bring her to MedVet to get an echocardiogram done and for further testing and she died right before I got to see her. The fluids made her go into cardiac arrest. They killed my best friend by misdiagnosing her and not doing the extra testing that needed to be done. It was unexpected and I am now left devastated after everything I had to go through and what happened to my baby....they should have taken additional measures and this would have never happened.
I had an emergency and was recommended this clinic from another. They were so quick and took great care of my cat Lily. Although she ended up being fine thank god, the care was thorough and they really cared and made me feel comfortable.
Pet Care Center luckily were able to schedule us on short notice after our regular vet referred us. We had to get diagnostic work and some prescriptions filled. Something was wrong with one of their machines, so they rightfully didn't charge us for them to send out the lab work. The visit was expensive, but extensive so that was to be expected. They were generous with samples and all the staff were so sweet from the counter, to the vet tech, to Dr. Campbell.