Had a signed contract with Aspen and from the start they did nothing they said they would do. They were to order materials and deliver to our house an install when we returned after an extended leave. Upon returning home, no materials were ordered and called multiple times over several weeks to get an answer as to what was going on and got no return calls from my sales representative or general manager. Decided to call the home office in Missouri to voice my complaint and secretary took my call back information and said the owner would follow up with me. I have heard nothing. Finally got a hold of my sales representative and he finally told me that they would not... read full review
March 2022
Nikki walked me through the entire process to get my insurance to pay for roof damage from the hurricanes. The workers that arrives to work on the roof were courteous and Hard working. I plan to go through aspen again for my gutters nextServices: Roof repair for storm & wind damage
March 2022
Jamie from the Leesville, LA branch of Aspen Contracting is a true professional. When I met him and he explained his company and the process of how they match what your individual insurance company will pay and that there will be zero out-of-pocket expense to myself, I found it hard to believe. But, after doing some homework, and meeting with him a couple of times to get a full run-down to see if anything changed in his story and/or sales pitch, I decided to give Aspen Contracting my business.Everything he told me was 100% true and he came out before, during, and after my roof was repaired after Hurricane Laura damaged my roof here in DeRidder, LA, just south of Leesville,... read full review
Had a signed contract with Aspen and from the start they did nothing they said they would do. They were to order materials and deliver to our house an install when we returned after an extended leave. Upon returning home, no materials were ordered and called multiple times over several weeks to get an answer as to what was going on and got no return calls from my sales representative or general manager. Decided to call the home office in Missouri to voice my complaint and secretary took my call back information and said the owner would follow up with me. I have heard nothing. Finally got a hold of my sales representative and he finally told me that they would not... read full review
Nikki walked me through the entire process to get my insurance to pay for roof damage from the hurricanes. The workers that arrives to work on the roof were courteous and Hard working. I plan to go through aspen again for my gutters nextServices: Roof repair for storm & wind damage
Jamie from the Leesville, LA branch of Aspen Contracting is a true professional. When I met him and he explained his company and the process of how they match what your individual insurance company will pay and that there will be zero out-of-pocket expense to myself, I found it hard to believe. But, after doing some homework, and meeting with him a couple of times to get a full run-down to see if anything changed in his story and/or sales pitch, I decided to give Aspen Contracting my business.Everything he told me was 100% true and he came out before, during, and after my roof was repaired after Hurricane Laura damaged my roof here in DeRidder, LA, just south of Leesville,... read full review