Ulta Beauty

Ulta Beauty is a popular US beauty retailer that offers a wide range of products from various brands. Customers can choose from over 25,000 products across 500 brands, including popular names like Tarte, Fenty, Redken, and CHANEL, as well as exclusive brands like Kylie Cosmetics and Olaplex. The store's Conscious Beauty section features products that meet certain ethical and environmental standards. However, there have been some negative experiences reported. One customer was disappointed to find that the store had run out of special gifts for members. The customer had purchased two Philosophy skincare items in the hope of receiving a free gift, but the cashier was unable to locate the gift and did not offer an alternative solution. This left the customer feeling frustrated and dissatisfied. On a more positive note, another customer had a good experience with a sales associate named Miriam. The customer needed help updating their makeup and Miriam was able to take the time to assist them, even in a busy store. The customer appreciated Miriam's sweetness and plans to return for her assistance in the future. In summary, Ulta Beauty offers a wide range of beauty products, including exclusive brands and ethical options. However, some customers have reported negative experiences with the store's service, such as a lack of available free gifts and difficulty finding assistance. On the other hand, positive experiences have been reported with individual sales associates like Miriam.