Reviews for JCPenney Salon

Add your comment
  • December 2023

    I would highly recommend no one getting their haircut here. I went and they messed my hair up and then I went back and it's okay at best. Basically they have amateurs in there and I just really wouldn't recommend going.

  • July 2023

    I scheduled an appointment at 12pm with Riley I arrived at 12pm I waited in line as the lady at the register helped another customer after she helped that customer she walked them over to the salon and never came back as if I was invisible. I sat there and waited for another 9 minutes thinking she would come back. So I finally rang the bell and she came over I told her I had an appointment at 12pm she said “okay well she’s doing someone else’s hair right now so you’ll have to wait”. I sat in the waiting area for 5mins and finally Riley came over and helped another customer then finally acknowledged me and said “I’m doing highlights right now I will talk... read full review

  • January 2023

    I found an item that was on a clearance rack. It didn't even have the original price on the item. I thought it was there because it belonged. I took it to register to check the price and possibly purchase. The lady at the called for a manager. The manager was so rude. She said it didn't have a clearance tag so why would I think it was clearance. She proceeded to say so what do you want? Never looked at me until then. There is a reason I canceled my JC penny's card and don't go in there very often anymore. Every time I have gone there the item can be marked on sale and they say it's not. Stuff is always out of place. This place just needs to close... read full review

  • JCPenney Salon

    312 W Prien Lake Rd, Lake Charles

    Directions Call Website Suggest an Edit