JCPenney Salon

Dec 2023

I would highly recommend no one getting their haircut here. I went and they messed my hair up and then I went back and it's okay at best. Basically they have amateurs in there and I just really wouldn't recommend going.

Jul 2023

I scheduled an appointment at 12pm with Riley I arrived at 12pm I waited in line as the lady at the register helped another customer after she helped that customer she walked them over to the salon and never came back as if I was invisible. I sat there and waited for another 9 minutes thinking she would come back. So I finally rang the bell and she came over I told her I had an appointment at 12pm she said “okay well she’s doing someone else’s hair right now so you’ll have to wait”. I sat in the waiting area for 5mins and finally Riley came over and helped another customer then finally acknowledged me and said “I’m doing highlights right now I will talk...read full review

Jan 2023

I found an item that was on a clearance rack. It didn't even have the original price on the item. I thought it was there because it belonged. I took it to register to check the price and possibly purchase. The lady at the called for a manager. The manager was so rude. She said it didn't have a clearance tag so why would I think it was clearance. She proceeded to say so what do you want? Never looked at me until then. There is a reason I canceled my JC penny's card and don't go in there very often anymore. Every time I have gone there the item can be marked on sale and they say it's not. Stuff is always out of place. This place just needs to close if they don't care about customers. Rude!!!