Ochsner Lafayette General Medical Center

This review has more to do with the billing service and transparency than the actual service.

Unfortunately, my wife took a nasty fall at home and was transported by ambulance to Lafayette General due to a head injury. She was evaluated in the trauma center and released approximately three hours later.

I nor my wife had any issues with the level of service while she was there. They were attentive and assured us she was fine to return home.

We settled back at home and over the next several weeks we waited for the bills to arrive to see what the insurance would cover. To our surprise, our portion after insurance wasn't... read full review

I went in to the ER on 10/02/24 at approximately 4:30pm. The receptionist was nice when checking me in. I was sent to triage. The nurses were sweet and knowledgeable. The purpose of my visit was severe pain in my abdomen. I have muscular dystrophy, which makes my health tricky. Now after being returned to the waiting room, I waited for 4 hours more. My pain at this point had me sweating and trembling in my wheelchair. My sister asked the receptionist if I could be brought in the back to lay down. I think this would have eased some of my pain. She was told there were no bays. I saw 4 open when I went in the back for a urine sample. We made the decision at that point, I... read full review

The entire staff and hospital is amazing. My husband surgery and was in ICU and getting the BEST personal care. Thank you to all the staff and doctors of Ochsners for caring. Your jobs are tough yet you perform it gracefully and patiently. ❤️