Reviews for Ochsner Medical Center: Gensure Robert C MD
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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accepts credit cards free wi-fi accepts insurance
Ratings
Google: 5/5Ochsner Medical Center: Gensure Robert C MD
1514 Jefferson Hwy # 5, Jefferson
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I wish I could give zero stars the way my daughter and I was treated in the ED on 09/28/24. We were brought by ambulance to the hospital to receive medical treatment after an automobile accident. My daughter and I were separated because she had to go to the pediatric side to see the pediatrician. My daughter texted me and said that she was not comfortable with the doctor. She said that he told her that Americans love to sue, and that he didn't think anything was wrong with her but he would do an X-ray because he didn't want to be sued as well. He also told my daughter she only needed to do yoga and she would be fine. He told her that hitting her head in the car accident was ok because she was only going 20MPH, don't know where he made that assumption because that was never spoken about and she's a child how would she know how fast we were driving. She expressed to him that she has anxiety and was feeling anxious. He told her that's all in YOUR brain that's not real you just have to breathe. She said back to the Dr can we take that part of my brain out; he said back to her sure but you'll be a vegetable slobbering all over yourself and someone will need to change your diaper and I'm sure no one wants to do that. I asked to be brought over to where she was however the Dr came to me I asked him about my child's comments to me. He proudly owned up to what he said. He was also very arrogant and rude! He was extremely unprofessional. I have NEVER had such an experience with a physician.
I wish I could select zero stars. medicine was never dispensed on time and up to 2 hours late multiple times. Uncomfortable and in excruciating pain the entire hospitalization. staff was rude with terrible bedside manner unsympathetic and simply doesn't care. never saw the same doctor. highly uninformed of treatment plan until it was happening. horrible experience.
Just go somewhere else. Trust me. My son is dead. Their treatment killed him. Not his condition. They Do not listen. Over medicate. Uncaring. Some good icu nurses but also a lot of bad that caused irreparable damage. Their ad about top rated is just for ears nose and throat. Read the fine print and read your reviews.