Unfortunately, we were unable to use Pop-a-lock to assist us, however, John was EXTREMELY helpful, knowledgeable, timely, and friendly! I feel he went above and beyond to try and assist me and I would highly recommend using Pop-a lock for that reason alone! Thank you again, John!
July 2024
I want to start by saying that I have worked in Customer Service most of my life. To impress me is a hard thing to do. With that being said .... The winner is Ben. This young man not only was polite and courteous, he knew what is was doing. He made us feel like we were family and he was just a guy helping us out. I should have caught his last name, but didn't think about it in time . So.. Ben (from Houma) .. THANKS !!
April 2023
Everything went smoothly when I had to use their service. Only down side was me missing work for a few days while waiting on the tech to be available. It's a good thing their that busy but bad for me. 10/10 recommend to anyone in need of a key fob. I had my remote replaced and a few other keys made. Although the system was being stubborn for my car it completed and didn't have any issues.Car : 2014 Chevy Impala ltz
Unfortunately, we were unable to use Pop-a-lock to assist us, however, John was EXTREMELY helpful, knowledgeable, timely, and friendly! I feel he went above and beyond to try and assist me and I would highly recommend using Pop-a lock for that reason alone! Thank you again, John!
I want to start by saying that I have worked in Customer Service most of my life. To impress me is a hard thing to do. With that being said .... The winner is Ben. This young man not only was polite and courteous, he knew what is was doing. He made us feel like we were family and he was just a guy helping us out. I should have caught his last name, but didn't think about it in time . So.. Ben (from Houma) .. THANKS !!
Everything went smoothly when I had to use their service. Only down side was me missing work for a few days while waiting on the tech to be available. It's a good thing their that busy but bad for me. 10/10 recommend to anyone in need of a key fob. I had my remote replaced and a few other keys made. Although the system was being stubborn for my car it completed and didn't have any issues.Car : 2014 Chevy Impala ltz