This company refuses to take responsibility for thing they did wrong! Don’t respond to mail and also no response to phone calls.Had service from them about a year ago and something was not reconnected and my attic flooded. The evaporator piece was disconnected and not reconnected by the company. My ceiling and floors were damage as a result of this mistake and can’t contact them at all to see what they were going to do to make this right!!! I’m so upset with them and will not use there services again! They were paid to maintenance the unit for the summer and winter! Failed to complete the job!!!!Service: A/C system maintenance
Jan 2022
I heart Mr. Trahan after Katrina he has stood behind his product anytime that I needed service calls late night weekends he has always been there his service and his product has been top-notch service within 24 hours of any time calling he serviced the unit him and his employees always treated everyone with respect and I always did exactly what he said or agreed to do so if anyone is looking for an AC replacement or any needsAC and Heating needs I recommend grace and faith heating and air
Jan 2022
It is so great to know trustworthy, faithful and dependable professionals who can get the job done.Grace and Faith Heating and Air rebuilt my Secondary A/C and Heater system over the summer after a lightning surged the panel.Glad they did because my primary Heater went out on Lundi Gras 2021, the day before our "BIG Freeze" on Mardi Gras morning. They got there early AM on Lundi Gras (that Monday) and we didn't have to face the freeze today (Mardi Gras 2021) without heat to the whole house.Thank you Grace and Faith Heating & Air!Job Well Done!Services: HVAC system maintenance
This company refuses to take responsibility for thing they did wrong! Don’t respond to mail and also no response to phone calls.Had service from them about a year ago and something was not reconnected and my attic flooded. The evaporator piece was disconnected and not reconnected by the company. My ceiling and floors were damage as a result of this mistake and can’t contact them at all to see what they were going to do to make this right!!! I’m so upset with them and will not use there services again! They were paid to maintenance the unit for the summer and winter! Failed to complete the job!!!!Service: A/C system maintenance
I heart Mr. Trahan after Katrina he has stood behind his product anytime that I needed service calls late night weekends he has always been there his service and his product has been top-notch service within 24 hours of any time calling he serviced the unit him and his employees always treated everyone with respect and I always did exactly what he said or agreed to do so if anyone is looking for an AC replacement or any needsAC and Heating needs I recommend grace and faith heating and air
It is so great to know trustworthy, faithful and dependable professionals who can get the job done.Grace and Faith Heating and Air rebuilt my Secondary A/C and Heater system over the summer after a lightning surged the panel.Glad they did because my primary Heater went out on Lundi Gras 2021, the day before our "BIG Freeze" on Mardi Gras morning. They got there early AM on Lundi Gras (that Monday) and we didn't have to face the freeze today (Mardi Gras 2021) without heat to the whole house.Thank you Grace and Faith Heating & Air!Job Well Done!Services: HVAC system maintenance