Doggie In the Window

With all the other groomers in the area being booked up for months, we took a chance and we were very disappointed! Was told to drop off our pooch between 9am-10am. Upon arrival at 9am the lights were off, I rang the door bell, no answer. I had to call there number the person who answered the phone seemed surprised I was there. When I entered the “grooming” room if you even want to call it that, looked more like a dungeon, that an actual grooming business. Our pup was put in a rusty looking cage sitting on the floor. At that point I should have just taken my dog and left. I wasn’t told a time to pick up my pooch so I tried calling back several times after dropping my dog off and their number went straight to voicemail. So after a few hours I went back to see what the deal was. The grooming assistant was sitting in a car in the yard just hanging out, our dog was still in the cage where I left her, not bathed or groomed. There wasn’t any other dog in the grooming area to be groomed. We never once spoke to Mrs Linda, just the assistant and a gentleman that was there, who stated “it takes longer than 3 hours to groom a dog” which I think is unacceptable since I didn’t see any other dogs there being groomed and the state of the business was just a shame. PLEASE DO NOT BRING YOUR DOGS HERE EVER! I feel bad enough that I left my dog there instead of listen to my gut and just taking her with me when I saw the state of the place.

Read the review from Tiffany Locascio- my friend— had to get the police to get her sons dog back!! She went through a horrible experience!!

My sons dog was left in a kennel all day and never got groomed! My son had to call the police to get them to open the door so he could get his dog, (which he could see thru the window, and she was in a kennel)! The owner claimed she didn't know she had a dog there to be groomed, and my son said that's not true, I spoke to you this morning and you told me you had alot of dogs to be groomed today! I do not recommend then to anyone! Thankfully my son got his dog back and she is ok. She was very thirsty and had to pee. Was there from 10 this morning til 6 tonight! All day in a kennel!