Specifically the labcorp lab on the left when you first enter the building.The girl that helped me went above and beyond! I mean exceptional performance, patient care and professionalism. I wish I was better with names, because I would definitely name her while I sing my praises.My doc sent an order for bloodwork, but due to there being a different software, the girl couldn't access it. She was able to call the Dr office and get her on the line, and within minutes she had figured it all out! I have never been so impressed in my life. Then my DR was rude to her, and she handled it like a pro! I will say it again, I have never been more impressed in my life. When the... read full review
January 2023
I don't understand why people who don't have the personality for customer service insist on working jobs at a front desk. The women who work in reception here, (not billing) have seriously bad attitudes. They rolled their eyes and practically snarled, because I had the AUDACITY to check in for my appointment. The poor older gentleman behind me almost had his head ripped off because he didn't know the name of his procedure and his wife answered for him. It's bad enough we need these procedures, as most of us are fighting for our lives as cancer patients. What we don't need is someone with the disposition of a cactus treating us like trash, especially... read full review
January 2023
I went in for routine lab work with 5 other patients waiting in the lobby. They had multiple complaints, different procedures, various questions. I overheard a kind, patient woman attempting to address everyone. She did this all by herself! Come to find out, this incredible woman named Bre, was the sole employee...holding down the front desk, drawing my blood, handling my insurance. What an amazing employee!! I wish someone could provide her with more assistance...or a raise!!!
Specifically the labcorp lab on the left when you first enter the building.The girl that helped me went above and beyond! I mean exceptional performance, patient care and professionalism. I wish I was better with names, because I would definitely name her while I sing my praises.My doc sent an order for bloodwork, but due to there being a different software, the girl couldn't access it. She was able to call the Dr office and get her on the line, and within minutes she had figured it all out! I have never been so impressed in my life. Then my DR was rude to her, and she handled it like a pro! I will say it again, I have never been more impressed in my life. When the... read full review
I don't understand why people who don't have the personality for customer service insist on working jobs at a front desk. The women who work in reception here, (not billing) have seriously bad attitudes. They rolled their eyes and practically snarled, because I had the AUDACITY to check in for my appointment. The poor older gentleman behind me almost had his head ripped off because he didn't know the name of his procedure and his wife answered for him. It's bad enough we need these procedures, as most of us are fighting for our lives as cancer patients. What we don't need is someone with the disposition of a cactus treating us like trash, especially... read full review
I went in for routine lab work with 5 other patients waiting in the lobby. They had multiple complaints, different procedures, various questions. I overheard a kind, patient woman attempting to address everyone. She did this all by herself! Come to find out, this incredible woman named Bre, was the sole employee...holding down the front desk, drawing my blood, handling my insurance. What an amazing employee!! I wish someone could provide her with more assistance...or a raise!!!