“Hancock, was honest, fair, quick, and respectful. After calling 3-4 other companies and being told it would be atleast 3 days to even assess the issue, Hancock was out in 45 minutes, and had the issue assessed and fixed in 30 minutes. I would like to say when having drain issues, companies have the the consumer in the palm of their hands to charge whatever they want, and Hancock did not do this, and also corrected another issue that was not the reason for call. 5+ stars.“
“He did a great job on the quarter turn outdoor faucet, after some miscommunication. Did not put insulation back on utility motor. Still waiting for call back.“