Customer service sucks. Full voicemail, which I get now. They made and appointment, which they didn’t keep. No courtesy call we’re hung up, can’t find you….. nothing!!!! People have forgotten how to truly run a business!!! And to answer the question did we use the business, tried to. Just very unprofessional! Reported to the BBB, which who knows their customer service may suck too!
November 2022
Called on Friday about repairing our fridge. He told me me nomally didn't work on Saturday,but since a fridge is vital he would come out. He told me he would be here at 8am. Never showed up at all. Tried calling several times and left 2 voicemails. No return phone call was given. I would not recommend.
November 2022
Purchased a refrigerator for flints and had them install it. They forgot handles for unit. So they had to come back and install handles. They had to come back out again due to it not cooling. Shortly after it did the same thing and we lost all our food. After contacting them they said they would come fix it. Now they will not return our calls or messages. They still have not looked at the fridge or made any attempt to correct the issues. Had to buy a new one. I do not recommend.Service: Refrigerator/freezer repair
Customer service sucks. Full voicemail, which I get now. They made and appointment, which they didn’t keep. No courtesy call we’re hung up, can’t find you….. nothing!!!! People have forgotten how to truly run a business!!! And to answer the question did we use the business, tried to. Just very unprofessional! Reported to the BBB, which who knows their customer service may suck too!
Called on Friday about repairing our fridge. He told me me nomally didn't work on Saturday,but since a fridge is vital he would come out. He told me he would be here at 8am. Never showed up at all. Tried calling several times and left 2 voicemails. No return phone call was given. I would not recommend.
Purchased a refrigerator for flints and had them install it. They forgot handles for unit. So they had to come back and install handles. They had to come back out again due to it not cooling. Shortly after it did the same thing and we lost all our food. After contacting them they said they would come fix it. Now they will not return our calls or messages. They still have not looked at the fridge or made any attempt to correct the issues. Had to buy a new one. I do not recommend.Service: Refrigerator/freezer repair