I have mixed feelings after being a patient for several years. I definitely love my practitioner Stacy Head and the services she provides. She does a very competent job and takes time to listen and answer questions. Unfortunately the practice itself does not appear to be very well managed. The turnover among staff is huge, they appear to be frequently short staffed, and the telephones are totally mismanaged. Several medical practices in the building share a single receptionist who seems totally overwhelmed and cannot handle the call volume So it goes to voicemail and so many messages pile up that it takes many days for anyone to call you back and you usually end up leaving... read full review
April 2022
Let me start by saying a few staff members were wonderful. I had MiraDry and the people involved were great. However the receptionists were the worst I’ve experienced anywhere. Between Tuesday and Friday I had to call 18 times and leave messages to get to talk to someone. I was uninformed on any pre op instructions until the day before my procedure, luckily I followed a guide online. A front desk lady scheduled me two months later when I was unaware of having a 30 day window between a consultation and procedure … so I almost had to reschedule the day before. I was also told I could pay in full on the day of, but no other staff member was informed of that so I almost... read full review
April 2022
I had Miradry done here last month, and I couldn’t be happier. This is the only place I know in town who offers Miradry for underarm sweat. Stacy Head was super nice and did a wonderful job. I would come back here!
I have mixed feelings after being a patient for several years. I definitely love my practitioner Stacy Head and the services she provides. She does a very competent job and takes time to listen and answer questions. Unfortunately the practice itself does not appear to be very well managed. The turnover among staff is huge, they appear to be frequently short staffed, and the telephones are totally mismanaged. Several medical practices in the building share a single receptionist who seems totally overwhelmed and cannot handle the call volume So it goes to voicemail and so many messages pile up that it takes many days for anyone to call you back and you usually end up leaving... read full review
Let me start by saying a few staff members were wonderful. I had MiraDry and the people involved were great. However the receptionists were the worst I’ve experienced anywhere. Between Tuesday and Friday I had to call 18 times and leave messages to get to talk to someone. I was uninformed on any pre op instructions until the day before my procedure, luckily I followed a guide online. A front desk lady scheduled me two months later when I was unaware of having a 30 day window between a consultation and procedure … so I almost had to reschedule the day before. I was also told I could pay in full on the day of, but no other staff member was informed of that so I almost... read full review
I had Miradry done here last month, and I couldn’t be happier. This is the only place I know in town who offers Miradry for underarm sweat. Stacy Head was super nice and did a wonderful job. I would come back here!