“I had an unfortunate experience with your receptionist, Billie. When I called to inquire about cleaning services, she interrupted me and abruptly stated that this was a dentist's office. Her tone was quite harsh, which left me feeling dismissed. I believe she may have misunderstood my inquiry, possibly thinking I was asking about house cleaning.
I would suggest that she be reminded of the importance of listening to patients and responding with a more considerate tone, as effective communication is key in her role.
I don't feel it is right to take away any stars over my 1 minute interaction. I just felt like you should know.“
“I cannot sing high enough the praises of Dr. Damron and his staff. Across the board they are just exceptional. Dr. Damron is kind, funny, and his expertise shines, whether it's dental/periodontal health or cosmetic concerns. His staff is awesome - super friendly and helpful. They have gone above and beyond to accommodate some special needs I have and I will be forever grateful for Dr. Damron and his team. The office is clean and well taken care of - and they have air purifiers! (Should be standard practice for healthcare facilities IMO).
If you're looking for a great dentist/dental practice, look no further than Smiles on York.“
“Me and my daughter have been going to Dr. Kelly for a few years now and to say she is the best is an understatment!“