Reviews for John's Big Rig Towing and Recovery
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Ratings
Google: 4.4/5 Facebook: 4/5John's Big Rig Towing and Recovery
319 Avondale Ave, Middlesboro
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The owner of the company personally came out to help us he was at home he showed us how to fix the situation and didn't charge us a thing will ever be thankful to God that good men still exist thanks a bunch for you
I called John because the in-network providers for my insurance company's roadside assistance were not available. He was responsive, quick, and very friendly. After he jumped the vehicle, I drove it to AutoZone to get the battery tested and replaced. The staff were uninformed on 2018 Hondas and had me shut the vehicle off to do the battery load test. They couldn't hook their machine up because of the air intake's location, and then couldn't get it jumped again with their little jumper packs. I called John back and asked if he could come jump me again and he did it without hesitation. John's work ethic, integrity, and kindness are not seen as often nowadays, and I really...read full review
I called John because the in-network providers for my insurance company's roadside assistance were not available. He was responsive, quick, and very friendly. After he jumped the vehicle, I drove it to AutoZone to get the battery tested and replaced. The staff were uninformed on 2018 Honda layout under the hood and had me shut the vehicle off to do the battery load test. They couldn't hook their machine up because of the air intake's location, and then couldn't get it jumped again with their little jumper packs. I called John back and asked if he could come jump me again and he did it without hesitation. John's work ethic, integrity, and kindness are not seen as often nowadays, and I really appreciate him and his business. His sign next to the parking lot at AutoZone is in a great place - if they mess up on others like they did mine, they need John's number to get on their way. I can't recommend and thank John enough!