Reviews for Plastic & Aesthetic Surgery Specialists
Write a reviewFrom Plastic & Aesthetic Surgery Specialists
Hours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards street parking, private lot parking
Ratings
Google: 4.6/5Plastic & Aesthetic Surgery Specialists
4001 Kresge Way STE 320, Louisville
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This was my second visit with Dr.Fox;my initial visit with him was nearly 20years ago when his office was downtown.He is still the same kind,soft spoken physician that I remembered.God's been very good to him,he looked very.I was disappointed that he couldn't help me,but I will pursue other doctors.
Dr. Fox and his staff were amazing throughout the entire process!!! I can not recommend him enough!!! If you are looking for a caring Dr. who listens to what you want then look absolutely no further!!
This is the strangest review I have ever written and it will probably hold that title for a while. I don't know if people would use Yelp to look for surgeon, but hey, it is one other platform to share information. I am giving 5 stars on my overall experience with the office staff, doctors, pricing, and results. At this practice, I went to see Dr. Geoffrey Durham-Smith for a breast reduction (non-cancer/illness related). I was referred by a friend who had a surgery done by him in the past and was satisfied with the results. I went for a consult (sometimes these are "free" meaning they may be covered by your insurance plan, CHECK WITH YOUR INSURANCE FIRST). At the consult, they will take your general information (height, weigh, blah blah) and it may include taking pictures of your breasts if that is what your surgery is for (it's weird, but just a heads up). Then the doctor will come in and briefly speak with you, ask you a few questions, and give you more information. If you want them to, they will submit a request for medical review/prior authorization to your insurance company to see, if you decide to have the surgery, if it is a covered benefit. Once they receive a response from your insurance company, they will get in touch with you. After the initial anger of my insurance company refusing to even review it for medical necessity (because it was NOT cancer related), I was able to talk with them about the self pay option. When it comes to self pay, they can give a pretty accurate quote (including the doctors fee, anesthesia, operating room, and hospital fees). Make sure to ask what fees may come up NOT included in the quote. I had a few fees come up that they did not say, which led to some anger and heated discussions with them, but everything was sorted out. The office staff was, 99% of the time, helpful and patient with all my questions and paperwork requests (needing receipts, FMLA paperwork for me and a caregiver, disability paperwork for work). The other 1% was after I received an unexpected bill and someone who didn't do the billing/cost information tried to help me and did not have all the information when I was already mad (if you already paid everything for you were quoted and you get another bill when you have already paid everything out of pocket, you would be mad too). Dr. Durham-Smith is a very professional and to the point doctor, he did not chit-chat and shoot the breeze. His bedside manner was all business, which when surgery and pain scare you and make you feel like a child, may not be the best, but the nurses at the office and at the hospital, help with that. I am very happy with my results from this surgery and experience with this office/doctor. If there are any women who are even THINKING about getting breast reduction, I greatly encourage you to at least get a consult, and I would recommend this office. Just make sure you are asking questions of your insurance company and to the office itself when it comes to money and coverage.