Pediatricians near Louisville

“The doctors and medical assistants are amazing . Office is very clean. My only concern is when checking in downstairs, the staff is rude and seem to be more concerned with their cell phones then checking people in.“

“This is our go to place when we have a sick kiddo. We came here on New Years Day at around 2 pm. Our two year old was being treated for at UTI. While the wait was about 4 hours and the waiting room was packed, the staff worked to make our daughter as comfortable as possible. The lady in triage, I think her name was Keisha, was so kind to our daughter. We were feeding our daughter lots of pedialyte to get her to go and test her urine. Unfortunately, she peed through her diaper and clothes twice. We didn't have two pairs of spare pants in the diaper bag, the lady in triage got us a size 7 diaper they had on hand and some mesh xray shorts so our daughter didn't have to sit in soiled pants or none at all on a cold evening. The larger diaper helped keep her dry while we were giving her lots of fluids.The female nurse practitioner was so pleasant and patient as she answered our questions about our daughter's care. While I know they were super busy, I didn't feel like she was rushing us or anything.I expected a bit of a wait due to the holiday, but I didn't expect how amazing and compassionate the staff were there. As the wait time increased, even the front end receptionist were trying to be transparent with patients about the wait time when they came in to be considerate of their time. I know they all had to be exhausted, but they were still showing up and giving the best care possible. Thank you Norton staff!“

“Nurse Jen is very caring. She makes my mom comfortable. Everybody is nice and approchable“

“I was seen within 15 min. The NP was great. She was very knowledgeable allowed me to ask questions and explained everything. The staff was excellent very professional and kind.“

“Staff was so friendly. As new patients we were in and out in no time, Dr Nieto was so friendly and helpful. She really made us feel good about switching doctors. I really liked this place a lot so thankful for them and their staff.“