About Old Dominion Freight Line
Reviews for Old Dominion Freight Line
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Old Dominion Freight Line is a highly regarded business in the shipping industry, known for its reliable and professional service. Customers consistently praise the company's on-time deliveries and the care taken to ensure their shipments arrive intact. The drivers are often described as kind and helpful, going above and beyond to accommodate special delivery situations, such as navigating narrow streets or unloading heavy items. With a focus on customer satisfaction, Old Dominion Freight Line has earned a reputation as the "best carrier in the biz," delivering exceptional service and earning the trust of its clients.
Jim Sykes was my driver for a delivery and he was the sweetest. He parked on a whole different lot because we have a tiny facility entrance and he brought our delivery over on a pallet from a good 150 yards away. He was such a kind man, serving with a smile. Thank you!
We had a Lifetime playset delivered to the house this last Thursday. Knowing it was coming, and that we were on a small, dead-end street, my wife called a few days early to make sure they knew the situation. They had a teleconference with their driver to determine the best method of delivery, and set a window for their first availability. That driver managed to get a 28' truck down a narrow, dead-end street and backed it perfectly to the side of the curb right next to our driveway. Then, because of the size of the pallet, proceeded to unpack all 8 boxes (800lbs total) from the pallet to lower them individually and RE-pack all 8 boxes onto the pallet once they were on...read full review
Told dispatch that a 53' truck would not work for my residential delivery. Truck driver called before delivery saying he was in a 53' trailer and was concerned about making the delivery! Shipment would need to be delayed for a smaller truck. I took off 1/2 day from work and cancelled other plans! Was wanting to get delivery before holiday. I finally got a hold of someone knowledgeable and it looks like I might get my delivery Fri after Thanksgiving. Lets see . . . .