Norton Leatherman Spine - Angies Way

Receptionist is very rude. Every medical facility should verify insurance before patient appointments. Drove 2.5 hours for them to tell me my son's insurance was inactive, then the lady at the front desk was rude when she called the insurance company. I asked for a work note since I had to take off work and she told me I couldn't get one cause my son wasn't seen. Norton's has no value of people's time or respect for their patients.

I had a appt with Ashley. Nurse practitioner. After a quick x ray she came in and told me she didn’t see any problems Except slight scoliosis and arthritis. I have Been to serval doctors look at my X-rays and told me the Severity that my spine is in. When I asked her about the difference in my hips she said it’s fine. I had to point out to her how uneven and twisted eight side is. I’ve had several drs point this out. Did not offer CT scan or any help. Waisted my time. I can’t wak can’t set most days. The pain I have is unbearable most days. I have bone on bone pain and swelling nerve pain and numbness.

Had an appointment with Ashley the nurse practitioner last week. She was very kind. This review isn’t about the staff being rude. I’m giving a one star review because Norton does not value a patient’s time. I have waited weeks to meet with a surgeon to discuss my options. After getting my appointment scheduled finally, the scheduler called me and made an appointment for a CT scan the day after my scheduled appointment with the surgeon. I made sure that the surgeon could meet me with out having the CT scan results and the appointment scheduler assured me that it would be no problem. I showed up early for my appointment today as suggested. It’s painful to drive... read full review