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Reviews for Jefferson Animal Hospital & Regional Emergency Center
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Jefferson Animal Hospital & Regional Emergency Center
4504 Outer Loop, Louisville
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I’ve used Jefferson Animal hospital a few times with my dog in her lifetime. I typically drive from far away and I wish there was one on the Indiana side but the drive is the only downfall!
My current animal is my first dog of my own and they are very honest with me and guide me through any issues. Most of the time I am anxious and everything will be okay like they say.
Most recently- my dog was stung by a bee for the first time and I didn’t know what to give her or look for. I called JA and they guided me through what to look for and what over the counter medication to give her. I have had a great experience with them.
Our cat was having urinary issues and the first vet we called basically said we needed to come in with $1000 or they couldn't help. We called the nice people here and they walked us through what to do and check for, told us how to manage his care overnight so that we could take him to his normal vet when they opened the next day. They were SO kind and went above and beyond to give us advice. We haven't taken any of our pets here but that level of free service and care says a lot about the people who work here.
I had a positive experience at Jefferson Animal Hospital despite not being able to see a vet. The staff were incredibly nice and transparent about the wait times, which ranged from 2 to 5 hours on a Sunday evening. The waiting room was clean and well-maintained. Though my puppy wasn’t seen due to the long wait, the staff were understanding and recommended we visit another facility for more immediate care. I appreciate their honesty and the care they provided in advising us. Thank you, Jefferson Animal Hospital!