Reviews for Bennett & Bloom Eye Centers
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Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards gender-neutral restrooms
Ratings
Google: 4.2/5 Facebook: 4.6/5Bennett & Bloom Eye Centers
4010 Dupont Cir #380, Louisville
Directions Appointment Call Website Suggest an Edit
Front desk needs to be trained on how to deal with diverse population like Spanish Speakers. It is not ok to laugh about patients that ask for interpreting services and struggle trying to fill out paperwork. I specifically asked over the phone if they offered interpreting services when I scheduled my mother’s appointment and they said that was not a problem at all. Its 2023 this is no longer acceptable behavior, specially in healthcare. The tech and the doctor were very patient.
Went to Bennett & Bloom for lens replacement surgery as an elective out of pocket surgery in Nov & Dec 2022. After several months of still cloudy vision, went back and was told I needed to have YAG treatment to break up the scar tissue/newly created cataract. It seems that this wasn't included in the original $9,000 that I paid for and I'm now being charged an additional $1,000 for this procedure on both eyes. I am very regretful of having this surgery and if I had known this additional procedure wasn't covered, I may have decided to suffer through the cloudy vision or checked with my Optometrist to see if they would have charged less to do the YAG treatment. I am...read full review
I just underwent LASIK surgery at Bennett & Bloom Eye Centers and had an outstanding experience. Everyone I encountered, from the front desk staff to the medical assistants and surgeon, was extremely professional and helpful. Dr. Aparna Shah performed the surgery and made the entire process very easy. She explained the procedure in detail, giving me a realistic idea of what to expect. She and her team made surgery day go so smoothly, too. I knew I was in good hands the entire time. I highly recommend Bennett & Bloom Eye Centers for anyone interested in learning more about (and undergoing) LASIK surgery.