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Reviews for Caretenders

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  • September 2019

    For the most part I have been satisfied with the workers. However, there seems to be a problem with the office notifying clients when they're running late or for schedule changes. This last appointment I was called and TOLD, not asked, "**** is coming to your house Monday what time can she come?" Ok, since it was put that way we scheduled a time, I just happened to be off work that day. That time came and went and I never got a call. I called about an hour past our appointment time and was told that **** was running behind and probably wasn't going to make it to me at all. I don't think anyone was going to call to advise me.

  • September 2018

    I hired this company to care for my dad. 4 hrs evertother day. Friday I recieved no call about Sat worker. So I called Stacie told me they didn't have anyone lined up. So she was going to work on sat. I got the call Sat morning that she was on her way. On Monday no one showed up. So I called Stacie who again told me they were doing the best they can & would call me when she has someone. I am acutely ill & without any family help. I need good reliable people NOW!Very disappointed. I used them last yr. In July after dad broke his arm from a fall & they were wonderful. I'm sorry I'm unable to use them now. However we all know companies can go from... read full review

  • September 2018

    These people were assigned my mother as a client. She is elderly and disabled. She has cats. Numerous aides have refused to give her care due to her pets in the home. And Stacy Wilson, one of their schedulers, doesn't have a handle on scheduling her aides nor her customer service skills. This agency is subpar with tending to clients assigned to them. Absolutely horrible.

  • Caretenders

    771 Corporate Dr #1020, Lexington

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