3 Minute Express Wash

Jun 2023

I would give 0 stars if I could. DO NOT WASTE YOUR MONEY AT ANY ZIPS LOCATION. they should have never changed hands over to zips... the wash was great before zips. a negligent employee who was to busy on her phone to make sure the water was on before she sent my car through led to my car being damaged & I waited MONTHS trying to get in contact with customer service only to be told it was being "looked into" multiple times then to never hear from them again... I followed all the right protocol for filing a damage claim only to be ignored / forgotten about. the manager at the wash that this incident occurred even said it never should have happened. how can you treat customers like that & expect to run a good business?

Mar 2023

I went there today to wash my car. I have been there many times but today was just totally unbelievable. More than half of the vacuum hoses were broken and unusable, the air pressure guns did not work and there were no towels And window cleaner available. I had to vacuum my car with just the hose part the handle is broken on a lot of the parking spots. I will not be back after using this facility for many years and every time I have gone recently it has just gotten worse.I am only giving the one star because I have to

Mar 2023

I give one star, and this is for the attentive young woman who guided me into the car wash. The job requires little, but she did it well and made eye contact with a smile. Other than that, this is a waste of money, and this is now 3 for 3 on different ZIPS locations in Lexington KY. The vacuums have no suction. Most bays are closed. The air compressed blowers do not work. And there consistency in the trash on the ground. DO NOT GET THE MEMBERSHIP. DO NOT GO TO ZIPS!!!! I expect the same response to this review by a Zips person telling me "I'm sorry for your bad visit. We will look into it." You won't. But at least I won't waste money here any longer.