Our family recommends Scott for his prompt and professional care. In addition to being super personable, he does a great job of assessing and performing HVAC repairs. My elderly father who lives near La Grange KY had his 20+ year old AC system fail. The KY weather is heating up and his health is fragile. Through their website and favorable reviews, we discovered Bowles Heating and Cooling. Scott arrived right on time the next day with the parts and expertise to get Dad's system up and running for the summer. And, he kept us (living out of state) informed every step of the way. Truly a lifesaver!
May 2023
Now this is the way a business is supposed to be managed. I called, he answered, told him my issues, and he asked for a good time to stop by and he was at my house within hours. He walked me through the entire process, and explained the issues he observed. He seemed very honest, and knowledgeable and very humble in his approach. At the very end he opened a pre-calculated cost that he offers all his customers. He wasn't going to go back and add special costs. He has a standard rate. Scott was my second estimate and our actual cost difference from my first estimate was $6700 less than the first. He was at my house within a few days with new air conditioner and furnace... read full review
Our family recommends Scott for his prompt and professional care. In addition to being super personable, he does a great job of assessing and performing HVAC repairs. My elderly father who lives near La Grange KY had his 20+ year old AC system fail. The KY weather is heating up and his health is fragile. Through their website and favorable reviews, we discovered Bowles Heating and Cooling. Scott arrived right on time the next day with the parts and expertise to get Dad's system up and running for the summer. And, he kept us (living out of state) informed every step of the way. Truly a lifesaver!
Now this is the way a business is supposed to be managed. I called, he answered, told him my issues, and he asked for a good time to stop by and he was at my house within hours. He walked me through the entire process, and explained the issues he observed. He seemed very honest, and knowledgeable and very humble in his approach. At the very end he opened a pre-calculated cost that he offers all his customers. He wasn't going to go back and add special costs. He has a standard rate. Scott was my second estimate and our actual cost difference from my first estimate was $6700 less than the first. He was at my house within a few days with new air conditioner and furnace... read full review