About Ingram's Water and Air Equipment
Ingram's Water and Air Equipment is known for its responsive customer service, with representatives providing fast and helpful communication. They work diligently to process orders and resolve issues, including warranty claims. While some customers have experienced problems with products, the team's patience and persistence can help address these concerns. Focused on customer satisfaction, Ingram's strives to provide a positive experience for its clients. Customers have praised the company's outstanding service, especially highlighting the helpfulness of Rachel and Angela. One reviewer mentioned that Rachel reached out to confirm that the part ordered would fit the application, which was appreciated. Another customer expressed gratitude for Angela's efforts in resolving issues with products. New customers have noted fair pricing and fast delivery, and many appreciate the quick responses and solutions provided by the team, especially during frustrating situations like needing parts for a down AC.
First time customer and I picked up a furnace for my house. Price was fair and fast delivery while keeping me in the loop. Let’s just hope the product is as good as their customer service.
After I submitted the initial order on line, Rachel reached out to confirm that the part I ordered will fit my application. That's never happened to me before. Highly appreciated!
Angela and Rachel were very helpful. When you need parts and have a down AC, it can be frustrating. It's nice to know I could call and it was immediately taken care of! Thank you!