Baptist Family Physicians

Mar 2023

Lady on the phone was rude!! Clearly lacking empathy and understanding. Her tone was uncalled for and judgmental, instead of politely explaining what I needed to do she tried to make me feel d**** Get new staff please! I doubt I’ll be returning, which I’m sure is what she wants anyways.

Mar 2023

Very professional environment. I know this is a place to review but I have sleep apnea and I was on a cpap machine last year and then the recall came out from Phillips and ever since then I have had trouble getting a new cpap machine from J and L home health here in Georgetown. I went in a few months back to said establishment and told the young lady that I needed to exchange my old cpap machine for a new one to which she said there was a waiting list for the new ones and didn’t offer to put me on the waiting list. The re-supply division of J and L home health keeps calling me but I don’t have a cpap machine for them to resupply what I need. They are very unprofessional...read full review

Feb 2023

Worst Doctors office ever. My husband had an appointment in Jan for blood pressure and cholesterol meds. He called the day before his appointment and they let him know that they rescheduled him for July. I saw Dr. Smith for pain meds when I called they said I couldn’t see him because he isn’t my doctor and that the DO Kari had a baby and is out so I have to go wait. So I ended up in an ER with possible Afib due to their negligence. They need to shut this place down. I had to go cold Turkey off pain meds I have been on for 12 years. And you wonder why people kill themselves.