Absolutely one of the best service experiences I've ever had. Right from my first phone call with inquiries, to the set-up of an appointment (which was made at a time most convenient for me), to the text messages letting me know the serviceman was on his way, to the actual service call - everything was professional, clear, and customer-oriented.
The serviceman was polite, thorough, and respectful. We had recently moved into our house and needed the HVAC system explained to us and checked out. John was very thorough, and patiently and fully answered all of our questions and explained everything he did, even providing pictures. He made recommendations... read full review
August 2024
I would highly recommend Chilly Bens. Exceptional customer service (Brenda) with prompt scheduling; on time arrival, very knowledgeable helpful technician (Drayton), reasonable rates, overall great experience. Places like this are few and far to find.
August 2024
Nothing but fast friendly service.My technician Robert,has been great thru the yrs,knows what he is doing,and a really nice guy. Brenda,the office lady is very professional and very nice.
Absolutely one of the best service experiences I've ever had. Right from my first phone call with inquiries, to the set-up of an appointment (which was made at a time most convenient for me), to the text messages letting me know the serviceman was on his way, to the actual service call - everything was professional, clear, and customer-oriented.
The serviceman was polite, thorough, and respectful. We had recently moved into our house and needed the HVAC system explained to us and checked out. John was very thorough, and patiently and fully answered all of our questions and explained everything he did, even providing pictures. He made recommendations... read full review
I would highly recommend Chilly Bens. Exceptional customer service (Brenda) with prompt scheduling; on time arrival, very knowledgeable helpful technician (Drayton), reasonable rates, overall great experience. Places like this are few and far to find.
Nothing but fast friendly service.My technician Robert,has been great thru the yrs,knows what he is doing,and a really nice guy. Brenda,the office lady is very professional and very nice.