Working with Huff Realty in Ft. Mitchell has been a horrible and frustrating experience. The agent showed up at the property even though the showing had been declined since the house was no longer on the market. I went out of my way to allow the agent to reschedule. They then returned AFTER their scheduled appointment and did not even bother to notify the seller they were running late. I found this group to be incredibly inconsiderate.
July 2013
This was my first experience dealing with a realty company for an apartment rental and I have to say I was not impressed. I inquired online about a couple of properties in Covington and was contacted by Joy Amann, who in turn apparently referred my request to Lynn Kearns. After making arrangements to see these properties, Ms. Kearns failed to contact me to let me know that they had been rented before our appointment and then failed to show up on the day of our appointment. Her manner on the phone when I called to find out why she had not arrived for the appointment left much to be desired. Below is the email I sent to Ms. Amann letting her know about my experience. Since... read full review
Working with Huff Realty in Ft. Mitchell has been a horrible and frustrating experience. The agent showed up at the property even though the showing had been declined since the house was no longer on the market. I went out of my way to allow the agent to reschedule. They then returned AFTER their scheduled appointment and did not even bother to notify the seller they were running late. I found this group to be incredibly inconsiderate.
This was my first experience dealing with a realty company for an apartment rental and I have to say I was not impressed. I inquired online about a couple of properties in Covington and was contacted by Joy Amann, who in turn apparently referred my request to Lynn Kearns. After making arrangements to see these properties, Ms. Kearns failed to contact me to let me know that they had been rented before our appointment and then failed to show up on the day of our appointment. Her manner on the phone when I called to find out why she had not arrived for the appointment left much to be desired. Below is the email I sent to Ms. Amann letting her know about my experience. Since... read full review