Do not recommend. Dishonest and shady people. I hope to help save others from the mistake I made by calling them. I called a plumbing company because I wanted a licensed plumber for the job, not a handyman. Without being upfront, they sent someone without a plumbing license who did not know what he was doing. Per the scheduler, we learned this particular guy is usually sent with someone else for direct supervision (which seems to be necessary per KY law). Initially he said he could put a new water line through the wall but then later couldn’t, also drilled an unnecessary hole in my hardwood floor and destroyed multiple ceiling tiles. The work was likely corrected on... read full review
August 2023
This company isn't very up front or professional. Lady told me they had a 10am opening, I booked it. Not 10am-12pm, not 10am-2pm. After almost 30min I called to ask why I don't see a truck or get a call, she told me that the guy was probably busy on his first job. I won't tolerate unprofessionalism. Be up front and precise with your customers as if their time matters just as much, and give them a heads up. I told her to keep her guy at home and I moved on. Which is what I recommend, move on.
March 2023
I don't recommend this company. I am very disappointed with service I received. Follow up: Invoice is in the mail. I asked you to fix my gas valve so Lowes could install my new stove. You said is wasn't broken and left but charged me $179. Lowes came back and said it was broken. I asked you to replace it.
Do not recommend. Dishonest and shady people. I hope to help save others from the mistake I made by calling them. I called a plumbing company because I wanted a licensed plumber for the job, not a handyman. Without being upfront, they sent someone without a plumbing license who did not know what he was doing. Per the scheduler, we learned this particular guy is usually sent with someone else for direct supervision (which seems to be necessary per KY law). Initially he said he could put a new water line through the wall but then later couldn’t, also drilled an unnecessary hole in my hardwood floor and destroyed multiple ceiling tiles. The work was likely corrected on... read full review
This company isn't very up front or professional. Lady told me they had a 10am opening, I booked it. Not 10am-12pm, not 10am-2pm. After almost 30min I called to ask why I don't see a truck or get a call, she told me that the guy was probably busy on his first job. I won't tolerate unprofessionalism. Be up front and precise with your customers as if their time matters just as much, and give them a heads up. I told her to keep her guy at home and I moved on. Which is what I recommend, move on.
I don't recommend this company. I am very disappointed with service I received. Follow up: Invoice is in the mail. I asked you to fix my gas valve so Lowes could install my new stove. You said is wasn't broken and left but charged me $179. Lowes came back and said it was broken. I asked you to replace it.