Kelly's Tax Preparation

Nov 2023

If I could give -10 stars, I would. They told me they could do my taxes. Gave them my tax info (before April 18) and never heard back from them again. I emailed and called countless times. Now, I have to pay late fees. Keep in mind their phone number doesn’t even work now. Avoid this place of “business” and save yourself the time/money. It’s become an absolute disgrace. If anyone knows how to contact them at this point, that would be great!

Aug 2023

She did my taxes and filed them incorrectly and then never got them sent to the IRS. She will not answer your phone calls or emails or facebook messages. I called the IRS and they said my taxes were never sent and so now I'm going to another preparer to get them fixed. Just got a letter saying my 2018 Taxes were sent incorrectly. She will not reply to you if you have an issue. I am contacting a lawyer as I'm told I owe $4000 for 2018.

Nov 2021

My mother had been going to Kelly for years, so this year she took me. But with this experience she will not be receiving our business ever again. My experience with Kelly’s Tax Service was awful. I highly do NOT recommend them, they were completely unprofessional. I had started the process to get my taxes in early April, as of writing this it’s almost August. They had been apparently trying to submit my taxes online “everyday”, till May 7th. On that day, after it not working for the past month, we decided to submit it through papers. I waited the appropriate 4 to 6 weeks to see if my taxes had gone through, which they hadn’t. In this time I had contacted them...read full review