“Outstanding service. Punctual, fit us into their schedule, came in exactly what the estimate was. Ed is a great communicator and his crew is hard working and got the job done fast. Couldn't recommend more highly. We have a historic home with a flat roof and Maksim did a 100% replacement.“
“Once in awhile we get to meet and do business with an outstanding company.,O'Brian Home Improvement is one of those great companies. They repair storm damage to our house and did a new roof on our garage. Mary was our contact and did the damage appraisal. They were on time and made sure the work was well done. Thank you for a job well done. Don Tolliver“
“EDITED REVIEW:When Cincy Gutter Boys became a part of Ned's Home, the job to repair my box gutter was lost in the transition. I spoke with a national representative post-transition who explained that my job had not only been lost, but that service was no longer offered, and all they could do was refer me to a different company.Obviously, this was very frustrating, as I had been waiting for three months for my box gutter to be repaired just to learn that they could not help and I had to start the process over. I left a negative review about my experience with Cincy Gutter Boys, and immediately local employees began reaching to explain what was happening internally and offer solutions.The local team did end up completing my project, as I had been quoted before the transition, and offered compensation for the mistake. After we came to an agreeance, the work was done within 3 days and looks great. They even took pictures of the work as it was being done to show me how they fixed my issue. The team also called out a few other areas of concern, and who I can contact to fix those issues in the future.The journey was a bit complicated, but I appreciate the customer service after the team became aware of what had happened with my project. And I am happy with the work that was done to my gutters!“
“I recently had the pleasure of working with CityTop Roofing & Exteriors for a roof repair project, and I was thoroughly impressed with their customer service. From the initial phone call to the completion of the project, their team was friendly, responsive, and attentive to my needs. They kept me informed throughout the process and ensured that I was satisfied with the results. Their commitment to customer satisfaction is commendable, and I would highly recommend them to anyone in need of roofing services.“