About Johnson Heating & Cooling Inc
Johnson Heating & Cooling Inc. provides exceptional service, ensuring prompt solutions to unexpected issues. The team is fantastic, with knowledgeable technicians like Daniel who diagnose problems and provide efficient repairs. The office staff, including Kelly, is also highly praised for their ease in scheduling and handling payments. Customers appreciate the professional, courteous, and transparent approach, making Johnson Heating & Cooling a reliable choice for all HVAC needs. They respond quickly in emergencies, such as when a gas furnace was leaking dangerously before a cold snap, and efficiently complete major repairs. The company also offers system servicing, where technicians thoroughly inspect and recommend solutions without upselling. Recently, they installed a new unit, heat pump, and black light, with professional installers ensuring everything was explained clearly. The install manager oversees the work to ensure quality and customer satisfaction. Johnson Heating & Cooling is known for being reliable, affordable, and veteran-friendly, consistently delivering HVAC projects on time in Northern Kentucky.
Contacted Carrie at Johnson to come out and service our system for the summer. Upon arrival, they discovered black mold, rust, and other issues. Same day, they had (Super) Billy come out and walk through all of our options and what he recommended. He was completely thorough and honest. Didn’t try to upsale us or lead us wrong. They were at our house today, the 12th (only two business days later) and installed a new unit, heat pump, and black light and were finished by 3:30. Jacob and Robbie were very professional installers and went through everything for us and made sure we understood how to use the system. Carrie, the install manager, arrived to make sure everything was being performed correctly and assured us we were in good hands. I would HIGHLY recommend Johnson Heating and Cooling for your HVAC needs. Billy, Carrie, Jacob, and Robbie were professional, courteous, and easy to work with. Lastly, they are veteran friendly! 🇺🇸
They came same day and fixed my A/C! Highly recommend!!
Woke up this morning to a hot house. Called Greg before 7:00am and he returned my call quickly. After describing what the system was doing he quickly said it was the motor and he would get one from his supply house. Called me back to inform that the motor was a discontinued unit and it would take possibly 4-5 weeks to get in. He ordered a single stage motor as a temporary fix and said he would have us up and running by end of day. The supply house never shipped the motor out so Greg had someone bring it out from Milford . Greg showed up at the end of his regular workday and installed the motor and we now have air. You cannot beat that for service! Thanks again Greg!!