About Bluegrass Animal Care Center
Reviews for Bluegrass Animal Care Center
Write a reviewHours
Monday: 8AM - 5:30PM
Tuesday: 8AM - 5:30PM
Wednesday: 8AM - 5:30PM
Thursday: 8AM - 5:30PM
Friday: 8AM - 5:30PM
Saturday: 8AM - 1PM
Sunday: Closed
Bluegrass Animal Care Center provides compassionate care to pets. Staff are knowledgeable and attentive, remembering each animal's name and quirks. Although the front desk staff can be a bit gruff and prices may be higher, the center's love and care for pets shines through. They go the extra mile to ease pet owners' concerns, making them a trustworthy and recommended choice for pet care. The team demonstrates genuine concern, especially in urgent situations, and is willing to treat pets with various therapies like laser and acupuncture, even driving long distances for quality service. They handle sensitive procedures such as tooth extractions with kindness, helping pets recover comfortably. The staff's polite and helpful attitude, combined with their dedication, makes Bluegrass Animal Care Center a place where pets are treated like family.
I’d like to personally thank Bluegrass for taking such great care of our family when we unfortunately had to euthanize our senior dog due to lymphoma. They were so kind and supportive, even giving him food that was meant for them as his last meal. The third party company who they do business with for cremations gave him a beautiful box, and did him justice. Bluegrass and their staff made this very difficult and trying time just a little bit easier.
I booked an appt day prior to my visit and was happy that they were able to see my guinea pig so fast. They handled her with care and took their time with her to make sure all issues were discovered so we could put her on the right track to recovery
It seems like they have a good amount of parking, and the parking lot is easily accessible from the main road.
This care center is such a cute little setup inside. The rooms are large for a vet place and I felt very comfortable while visiting.
I was happy to see that they were not crowded and the staff was great and went out of their way to assist me with any questions, even Laurel that works at the front...read full review
We ended up taking our dog Loki to the emergency vet at 1 o'clock in the morning. He was having trouble breathing, refusing to eat/drink and had a hard stomach. The vet we took him to did a x ray but never showed us what it looked like but when my husband took Loki here for his appointment they did another x ray and found a mass the size of a cantaloupe by his spleen. They took my husband back and showed him what it looked like. They were such an amazing team. They went to prefom the surgery to get the mass out, he passed away and they started preforming cpr on him. They got him back with a faint heart beat but we told them it's okay to put him down so he's not in anymore...read full review