Very prompt service - Justin showed up about 3 hours after call for A/C not working. Other shops said we will be there in 5 days. Diagnosis was tricky but he found the problem and it turned out to be an easy electrical issue and the unit was back up and running the same day. We will definitely use J & M again when required.
July 2024
I would like to thank you all VERY much for your attention today - one of the hottest days in a year! We unfortunately were left ‘hanging’ with our previous company we’ve used for several years whom had been here for same issue 4 to 5 times but unit has not worked properly at all..
Not only was ‘Jay’ kind, but considerate, professional, knowledgeable and very pleasant to talk to and treated us with respect. Even though it’s still warm in here — the unit is slowly ‘coming back to life’. Again, thank you. Update: next morning - it’s perfect temp in here! THANK YOU! UPDATE 2: had to call again and Justin responded! Also... read full review
July 2024
Very pleased with this company. They was a day early due to a cancellation. Called ahead. Jay for me up and running.I Highly recommend this company and the Tech Jay was Amazing.Very polite knew what he was doing,had tools on hand.Was to be a service call but ended up fixing before he left me in the heat.Hard to find gd workers like him.It was hot but never complained, are dragged his feet, got right to finding problem and fixing it.Thx J@ M Thx for A Great Tech Well trained in his line of work.If need service on unit this is place to call.
Very prompt service - Justin showed up about 3 hours after call for A/C not working.
Other shops said we will be there in 5 days.
Diagnosis was tricky but he found the problem and it turned out to be an easy electrical
issue and the unit was back up and running the same day. We will definitely use J & M again when required.
I would like to thank you all VERY much for your attention today - one of the hottest days in a year! We unfortunately were left ‘hanging’ with our previous company we’ve used for several years whom had been here for same issue 4 to 5 times but unit has not worked properly at all..
Not only was ‘Jay’ kind, but considerate, professional, knowledgeable and very pleasant to talk to and treated us with respect. Even though it’s still warm in here — the unit is slowly ‘coming back to life’. Again, thank you. Update: next morning - it’s perfect temp in here! THANK YOU!
UPDATE 2: had to call again and Justin responded! Also... read full review
Very pleased with this company. They was a day early due to a cancellation. Called ahead. Jay for me up and running.I Highly recommend this company and the Tech Jay was Amazing.Very polite knew what he was doing,had tools on hand.Was to be a service call but ended up fixing before he left me in the heat.Hard to find gd workers like him.It was hot but never complained, are dragged his feet, got right to finding problem and fixing it.Thx J@ M Thx for A Great Tech Well trained in his line of work.If need service on unit this is place to call.