Best Heating & Air Conditioning / HVAC In Benton

“We’ve had the pleasure of working with J&M A/C & Refrigeration, LLC for our preventive maintenance services at America’s Car Mart, and the experience has been nothing short of outstanding. From the very beginning, they’ve proven to be a reliable and trusted partner who takes both the quality of their work and their relationships seriously.

One of the things we value most is their responsiveness and professionalism. Scheduling is always simple, and communication flows effortlessly—they reply quickly to any request or question, which takes a huge burden off our end. Their team is proactive, organized, and consistently goes above and beyond to ensure everything is handled smoothly.

The team, especially John & Lori, bring not only skill but also a personal touch to the job. They’re friendly, approachable, and truly take pride in their work. Every service is completed with care and attention to detail, and they make sure to provide clear updates and thorough reports so we always know exactly what’s been done and what might need attention in the future.

We’ve also greatly appreciated their flexibility. Whether it’s accommodating last-minute requests, working around unique scheduling needs, or stepping in quickly when unexpected issues arise, they’ve always shown a willingness to adapt without sacrificing quality. Their proactive approach to identifying potential problems before they escalate has saved us time, money, and stress more than once.

It’s rare to find a vendor that combines technical expertise, excellent communication, and genuine customer care the way J&M A/C & Refrigeration, LLC does. They’ve made a noticeable difference in keeping our systems running smoothly and our operations on track.

For anyone looking for dependable HVAC preventive maintenance backed by a team that’s professional, personable, and dedicated to doing things right, J&M A/C & Refrigeration, LLC is an excellent choice we’re truly happy to recommend!“

“C&C has always been amazing every time we have called. We have had to call them 3 or 4 times in the past 5 years. They have came out on the same day we have called them and had our unit back up and running within an hour. If I could give them 10 stars I would.“

“The honesty of Penn and Sons is why I continue to use them. The service is excellent, they don't make promises they can't keep and I feel like they won't do extra work just to make a buck. One local company quoted me on a new HVAC unit, agreeing to "work with me" on the deductible. Penn and Sons came in and fixed it on the first call for $300; a far cry from a new unit. Second repair - less than a hundred bucks. They are local to Benton and at least for our family, they have been trustworthy.“

“The owner, Pete, goes above and beyond his work duty. He’s very professional and very personable. He either comes or sends someone. The job gets done. He’s just a good Christian man.“

“They came out quickly, knew just what to do, and had equipment needed to fix our problem.“