I love shopping at Sam’s. I don’t remember a bad experience. However, there was good reviews online for the optical department. But that was not the case. My husband and I are senior citizens. I was told the cash price for a visit was $100. Fortunately, I had Humana vision insurance. So, after the visit the optometrist took a copy of my insurance card and charged me and my husband $75 for a visit. I was told I would get a refund after the insurance paid. The insurance paid $101 and I paid $75. So as a senior citizen I paid $75 more than if I would have paid cash. Nick Webers webpage stated he took what Medicare paid. Not true. He took advantage of senior citizens.... read full review
October 2021
I had an out-of-town contact lense emergency and wasn't sure there were any solutions. But Weber Eye Care helped me and I am so grateful! They went out of their way to help me, even knowing i wasn't local and couldn't really give them repeat business. Thanks for caring Weber Eye Care!!
February 2020
Their billing department is a joke.
I went to Weber West in March of last year the people were nice, but the lady behind the desk “couldn’t find me” on my primary insurance so she said she would just bill my secondary. Well 2 months later my secondary took their payment back because they are not responsible for making the bulk payment on a visit. That’s when I got a bill in the mail with $180 for my visit PLUS a late charge even though I wasn’t aware they had taken payment back. So I called and told her what had happened and that I called my primary and they said there should be no reason they couldn’t find me. So I called and told them what the insurance... read full review
I love shopping at Sam’s. I don’t remember a bad experience. However, there was good reviews online for the optical department. But that was not the case. My husband and I are senior citizens. I was told the cash price for a visit was $100. Fortunately, I had Humana vision insurance. So, after the visit the optometrist took a copy of my insurance card and charged me and my husband $75 for a visit. I was told I would get a refund after the insurance paid. The insurance paid $101 and I paid $75. So as a senior citizen I paid $75 more than if I would have paid cash. Nick Webers webpage stated he took what Medicare paid. Not true. He took advantage of senior citizens.... read full review
I had an out-of-town contact lense emergency and wasn't sure there were any solutions. But Weber Eye Care helped me and I am so grateful! They went out of their way to help me, even knowing i wasn't local and couldn't really give them repeat business. Thanks for caring Weber Eye Care!!
Their billing department is a joke. I went to Weber West in March of last year the people were nice, but the lady behind the desk “couldn’t find me” on my primary insurance so she said she would just bill my secondary. Well 2 months later my secondary took their payment back because they are not responsible for making the bulk payment on a visit. That’s when I got a bill in the mail with $180 for my visit PLUS a late charge even though I wasn’t aware they had taken payment back. So I called and told her what had happened and that I called my primary and they said there should be no reason they couldn’t find me. So I called and told them what the insurance... read full review