First off let me say, I had been coming to this salon for years and years. Felt comfortable with my stylist so I always remained loyal and rarely ever cancelled appointments. Issues started popping up 2 years ago. The receptionist stopped calling to confirm appointments (despite having been told 5 different times that I didn't check my cellphone, so to call my home phone as they always had done before without any problems.), my stylist would need to reschedule from time to time, I always just went with whoever was available that day. Knowing for a fact this stylist would work many people in on days off, after hours, etc. But never once was that offered to me, despite... read full review
First off let me say, I had been coming to this salon for years and years. Felt comfortable with my stylist so I always remained loyal and rarely ever cancelled appointments. Issues started popping up 2 years ago. The receptionist stopped calling to confirm appointments (despite having been told 5 different times that I didn't check my cellphone, so to call my home phone as they always had done before without any problems.), my stylist would need to reschedule from time to time, I always just went with whoever was available that day. Knowing for a fact this stylist would work many people in on days off, after hours, etc. But never once was that offered to me, despite... read full review