JCPenney
$$ • department store , Women's Clothing , Children's Clothing11AM - 8PM
7700 E Kellogg Dr, Wichita, KS67207
(316) 685-6261
Reviews for JCPenney
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Haircut and Styling
Children's Haircut
$10 USD
Highlights
USD
Keratin Treatment
$5 USD
One of the best customer service experiences of my life, Kristen waited on us and we were purchasing buy one get one 50% off and we wanted one more package to get the deal, but they didn't have it in the size we needed. She said she could order it for us and have it sent to the store to get the discounted price. She placed the order for us, no problem. When we left I remarked to my husband, "That's the way you do customer service."
My husband and I when shopping for jeans my husband 6 ft 8 and hard to find clothes for a wonderful super worker stopped what he was doing to help us after mass hunting ,he ask so sweet if we need them today , we laughed and said no ,so he guided us to the catalog dept and helped us trust me we are both in our 60s and don't buy clothes alot , and jeans have changed so much about 30 mins or so later he walked us thru everything, totally so helpful and God knows very professional , we personally love to give Ian a big shout our you make our shopping easy and very enjoyable, this young man when above and beyond his job , thank you so much and I have to amount... read full review
I was walking through the store a couple of yrs ago, and a piece of jewelry caught my eye, Donald, the sales associate was absolutely delightful while helping me.Last year my daughter turned 13, and wanted a cross necklace, again, Donald was patient and friendly. When I mentioned that my daughter would probably never take the necklace off, he pointed out how dainty the chain is- and helped me find a thicker chain that was the right length for a 13 yr old girl. I was on a budget, so he made sure to find a sale item as well! Talk about empathy, and going above and beyond!My daughter absolutely loves her necklace- and has only taken it off once in 8 months!I have been meaning... read full review