James did a good job today. He called in while here & we are supposed to have freezer replaced, so hope that happens. We've been trying to get it fixed since May. It's been a joke. I wasn't impressed with previous tech at all. He told me many times he would check & call me back which he never did. He was supposed to order a new freezer door & never did. Very glad we had a different tech today.
July 2024
My first appointment was on 5/11 second Appointment 5–23 then we had a third appointment 6–3 It was a no-show, but said they were on there way. The fourth appointment was on 6–24. They said they were on their way. It was a no-show. I called the call center and told them I had a big Fourth of July party with no refrigerator no freezer and no ice. We have been buying ice since 5–11 2024 your team told me you could not have no one back out here until at 7/5/24 . I told your call center person I requested MIHN to come out and fix my refrigerator Because I had no good experience with any of your other tech. There should’ve been no reason that I had to wait until... read full review
July 2024
He did what many other technicians and even the help line didn’t do. It was an easy fix and he actually did his job and found out I didn’t even need a new part. I’m very grateful for people like this!
James did a good job today. He called in while here & we are supposed to have freezer replaced, so hope that happens. We've been trying to get it fixed since May. It's been a joke. I wasn't impressed with previous tech at all. He told me many times he would check & call me back which he never did. He was supposed to order a new freezer door & never did. Very glad we had a different tech today.
My first appointment was on 5/11 second Appointment 5–23 then we had a third appointment 6–3 It was a no-show, but said they were on there way. The fourth appointment was on 6–24. They said they were on their way. It was a no-show. I called the call center and told them I had a big Fourth of July party with no refrigerator no freezer and no ice. We have been buying ice since 5–11 2024 your team told me you could not have no one back out here until at 7/5/24 . I told your call center person I requested MIHN to come out and fix my refrigerator Because I had no good experience with any of your other tech. There should’ve been no reason that I had to wait until... read full review
He did what many other technicians and even the help line didn’t do. It was an easy fix and he actually did his job and found out I didn’t even need a new part. I’m very grateful for people like this!