Dr. Michael Atteberry

Apr 2023

So I had really great expectations based on the way that my eye exam appointment went, the ease of the eyeglass store being located in the same lobby area. But I am not happy with my service, the doctor gave me a horrible prescription. I got my eye exam around 28 December, but could not afford to get glasses until February. I was not aware that you had 30 days from your appointment date of EXAM to be within warranty of telling them that your prescription was incorrect.That was never fully expressed to me.I received my glasses on February 17 so obviously that is already beyond the "warranty". I think it's extremely unfair that I didn't have the chance to try the prescription during the warranty period that I wasn't aware of.So maybe a week or so after I get my glasses I tell them how I'm experiencing extreme headaches and I felt as though there were no medication in my right eye, and I'm almost confident in this because I've always been told that my eyesight is near "20/20" and because of that Dr. Perl here at this office, told me that I don't need a right contact lens, (I was getting both glasses and contact exam that day,and after trying that out it didn't work for me it still gave me headaches as though I weren't wearing any glasses at all. Just because the need in my right eye is minimal does not mean that I need zero and that is what I was given and I didn't know to protest it; I was trusting her suggestion to try the one contact lens. They inform me I'll have to pay $130 for another exam!!!! Are you KIDDING me!? I'm broke, lost my good job with insurance & doing temp work to make ends meet. I purchased the glasses a before my insurance ran out they were supposed to last me!! Very upsetting. I'm back to my old glasses 24/7 because they don't give me headachesThe only reason I'm not giving it a1 is because of Teresa! I know it felt like I was there for 3 hours I really appreciated her taking time with the 2 hours I spent to find the perfect under-insurance-paid-threshold frames that I truly liked! I just won't be returning to this place for the prescription fix.