Well their costumer service is horrible when you are trying to get help and the sales lady is being rude down grading everything you say that is absolutely ridiculous! Not to mention the sales lady making us seem like complete idiots is not ok, so we will be taking our business else where!
March 2023
I'm own my own company and if I was you, I would pass and look eles where." Martin " is a joke and gave my company the run around for about a mouth and a hf. Between him just being unprofessional as possible and trying to hold my jobsite up as much as he could in hopes he made my company look bad. Plus over charged me and could even give estimated times on an in stock tile!!! Lucky I've ran into this before and took my jobsite back in my hands and went out and pickup tile myself from another company so my job got completed and completed in a timely manner. I can't speak for any other sales man but " Martin " so pass if you see him as... read full review
February 2023
I failed to update this review, but after a few years, we contacted by the state as they had multiple complaints. Carpet paid for replacement of our carpet. Hopefully they have learned a lesson in customer service and fraud.
Well their costumer service is horrible when you are trying to get help and the sales lady is being rude down grading everything you say that is absolutely ridiculous! Not to mention the sales lady making us seem like complete idiots is not ok, so we will be taking our business else where!
I'm own my own company and if I was you, I would pass and look eles where." Martin " is a joke and gave my company the run around for about a mouth and a hf. Between him just being unprofessional as possible and trying to hold my jobsite up as much as he could in hopes he made my company look bad. Plus over charged me and could even give estimated times on an in stock tile!!! Lucky I've ran into this before and took my jobsite back in my hands and went out and pickup tile myself from another company so my job got completed and completed in a timely manner. I can't speak for any other sales man but " Martin " so pass if you see him as... read full review
I failed to update this review, but after a few years, we contacted by the state as they had multiple complaints. Carpet paid for replacement of our carpet. Hopefully they have learned a lesson in customer service and fraud.