Ladd Service Company

Ladd Service Company has been providing quality heating, cooling, and plumbing services to residential and commercial customers since 1986. Their goal is to quickly and efficiently take care of their customers' home comfort needs, with a focus on building long-term relationships based on integrity and trust. Customers have praised Ladd Service Company's excellent customer service. When a customer needed a new air conditioner due to their old unit failing during a heat wave, Ladd's team worked quickly to honor the proposal, locate the necessary equipment, and install the new unit within a few days, even going the extra mile to try and get the old unit running for one more day. Customers have also been impressed by the company's friendly and professional staff, from the initial phone contact to the technicians who perform repairs and installations. One customer shared their experience with having a new furnace and air conditioner installed by Ladd, noting that the installers, P.J. and Michael, were prompt, friendly, and completed the job in less than a day. Another customer praised the technician, Austin, who performed a tune-up and was polite, professional, and addressed all of their questions. Overall, Ladd Service Company has consistently demonstrated a commitment to providing excellent service and putting their customers first, earning them positive reviews from satisfied clients.